Press volume- and light- at the same time, to enter AP mode. The screen will show 88:88. Then turn on WLAN on your phone to see if sleepace Nox can be searched. If yes,connect it.
No necessarily. Nox can work individually. But if you use Nox with Sleepace App to monitor your sleep status, it should be connected to WIFI all the time.
Yes. The sleep-aid function will stop at your set time and the smart alarm will wake you at the time you set time if Nox works by itself,but sleep data and environmental data cannot be tracked.
At this point, Nox is unable to support user uploaded music. But you can select music from Sleepace App.
Please check your WIFI and try to restart the router and Nox.
No, If you use Nox with your phone to monitor your sleep, you have to stop the monitoring through the App (or shut off the alarm on Nox). But if you are using Nox with another Sleepace product (such as the RestOn) the monitoring will stop automatically one hour after you have left the bed, even if you have not selected “Get Up”(orshut off the alarm on Nox)
1. Restarted the Nox or the router.
2.Capture the picture during updating. Send us the picture and router module, and try to recover the router to factory setting.(Make sure you have remember the online accout and password, and know how to configurate the router)
You can set the time format in your phone and then log in your Sleepce APP again. The clock in Nox will in sync with your phone.
You can set differect colors in your app while connnecting to the Nox light.
Nox can be used individually to monitor environmental parameters, such as Temperature, Humidity, Lightness and Noise. If Nox is connected to Sleepace APP in your phone, it can monitor your sleep cycle parameters like sleep time and sleep depth. If Nox is used with RestOn and connected to Sleepace App in your phone, it can monitor physical parameters like heart rate and breath rate.
The Nox Smart Sleep Light is able to support smart phones on iOS 7.0 or later as well as Android 4.3 or later. Please make sure that your phone is be in of the otiginal OS.
In generally, one account can binding one device only and monitor one person's data at the same time, but I have a suggestion for you, you can login account A when you monitor A, and login account B when you monitor B
Main menu->My device-> Disconnected
1. RestOn able to support smart phones on iOS 7.0 or later and Android 4.3 or later as well as bluetooth 7.0;
2. please provide your phone model;
3. please make sure your app and firmware to the latest version;
4. Restarted app and connect via bluetooth to check whether there is any data.
Sorry for the inconvenience. Could you plz advise us when does this issue happen? How many nights that you could not got your tracking analysis data? BTW, for checking the data, you have to click start and connect Bluetooth, after saw the real-time monitoring, you can log out and even can close Bluetooth. What you only have to do is logining APP and connect the device in the morning, click stop, you will get a "NEW" mark on daily report. We will launch a new firmware recently, which is doing testing in our own staff right now, plz update it when you get the notice and see if this issue is solved.
After you get up in the morning, you have to click stop, then you will get the daily report.
May we know if you have connected with Bluetooth from APP? BTW, plz update the APP, we have launched a new version.
Could you plz advise us if there were any vibration around you?What's more, we will launch a new firmware recently and plz update it.Please feel free to contact us if there is further problem.
The data transfers via bluetooth, you need to click "get up "in app when you get up,and you will see the whole sleep report after 5-10 seconds.
About this issue, we wanna do more explanation as follows.
1. RestOn works well if two sleepers in one bed, if you are lying on the mattress with sensor directly, your Physiological signal is the strongest one to sensor, so your husband's signal near you is very weak. In this case, RestOn will not record his signal in.
2.While, if you left bed, the signal from your husband becomes the strongest one, which may influence monitoring. That is why your husband stays on bed, RestOn still records breath and heart rate.
Conclusion: Sensor will only judge the strongest signal of the two sleepers, the one beside you only has less influence, therefore, we can still say that the user can get the accurate monitor data.
You can see power status on the app.It is in "my device"
Our Reston has an accuracy of 95% when compared with medical oximeter, almost the most accurate monitoring in the field of the intelligent hardware all over the world.
Yes, it including battery, RestOn just need to charge once a month, and about 2 hours every time, when in charging, it shows a solid red, and turn into solid green when charging complete.
RestOn works well with all kinds of mattresses including foam, memory foam, waterbed, spring bed etc.
Yes, but it have to stay in bed more than 3 hours.
1. Monitoring function. Everyday when you wake up, sleepace app will visualize your psychological parameter such as duration of deep sleep and light sleep, body movement etc，to help you get a better sleep experience.
2. Sleep report. To analyze your sleep quality according to the monitoring parameter from sleepace app, which daily, weekly, monthly sleep report will be available, to help you analyze your sleep trend to discover the potential disease.
3. Sleep tips. According to your sleep status, sleepace app will offer professional sleep tips to help you improve your sleep quality.
4. Sleep aid music. Patented Della sleep aid music will help you fall asleep easily.
5. Smart alarm. Sleepace Dot will wake you up slowly at the lightest stage of your sleep by playing soothing music. If used with other sleepace monitoring products (such as Nox smart light) will have a more comprehensive monitoring to achieve your best sleep.
By simply attaching the Sleep Dot to the pillow, activating the device, then you can start monitoring. Data transmission is via Bluetooth. In sleepace app, you can check your sleep report and improvement suggestion everyday. It will help you improve your sleep quality.
Sleep Dot can work alone, after binding and configuring successfully for the first time, you can close the app and turn off mobile.You just need to double-click your Dot when you want to check the report of sleep in sleepace app, technology makes life more simple.
Sleep Dot is applicable to people for all ages.
There are three ways to download the Sleepace App: 1. Download via www.mysleepace.com; 2. Search in App Store or android application market for download. 3. Scan the QR code in user manual.
Slide the magnetic cover off, clip your Sleep Dot to the corner of your pillowcase and snap the magnet back on （Note: The thickness of your pillowcase should be less than 2mm)
The power supply mode of Sleep Dot button cell is CR2032 which only 3V, is far less than absolute safety voltage 12V; In addition, the Sleep Dot has a built-in data storage so that you just need to open the bluetooth transmission when you want to, that makes it comparatively no radiation.
Over three months.
Yes, the button cell can be found at the supermarket.
70 hours /time, and all your data will be saved in the cloud where you can check it freely for three years.
1. Sleep Dot collects the data, then transmitted via bluetooth, sleepace app will analyze and show it.
2. Nox can monitor your sleep activities like Sleep Dot, and it can interact with Sleep Dot when transmit data to the APP.
We have 95% accuracy when comparing with professional medical devices.
Size: 33.3mm*33.3mm*13.2mm weight: 15g
Packing size: 141mm*70mm*28mm weight: 28g
No, it is stable enough.
It will be called the data exception.
The data can’t synchronize automatically, and you have to knock Sleep Dot twice.
First, Price: the starting price only $ 12, and it would never have again.
Second,Expectation: there are only $ 12, you can express your caring to the person you love.
It will have a “+”in the positive side.
Put the button cell into the sleepdot, when the green light flashing shows it successful.
1. The new user directly binding after login 2. Click “my device” to add device, then knock sleepdot twice to wake it up(activate it.)