Make sure your phone is connected to your Wi-Fi. Press the Volume (-) and Light (-) buttons simultaneously to switch Nox to Set-Up mode. Once the display shows 00:00, please enter your Wi-Fi password and connect.
Not necessarily, Nox can also work on a manual setting. If you use Nox with the Sleepace App to monitor your sleep however, it should be connected to the Wi-Fi at all times.
Yes. The Sleep-Aid function will stop and the Smart Alarm will wake you up at the set time. If you use Nox by itself, sleep data and bedroom environment data will not be tracked.
Unfortunately, at this point, Nox is unable to support user-uploaded music. But you can select different music and sounds from the Sleepace App.
Please check your Wi-Fi and make sure your connection is strong. Try to restart the router as well as your Nox.
No, if you use Nox with your phone to monitor your sleep, you have to stop the monitoring through the App (or shut off the alarm on the Nox). If you are using Nox with another Sleepace product (such as the RestOn) the monitoring will stop automatically, one hour after you have left the bed, even if you have not selected “Get Up” or shut off the alarm on your Nox.
1.Check your phone to see if you have enough storage space
2.Please restart the Nox and your router
3.Take a screenshot while the App is trying to update and send it to us, including your router name and model
4.Reset the router to factory setting (make sure you have your account information and password, and know how to configure your router)
Make sure your phone is running the latest firmware
Uninstall the App and reinstall it
If problem persists, please contact customer support
You can set the time format in your phone settings. Log into your Sleepace APP and the clock in Nox will automatically sync with the settings in your phone.
You can select different colors in your App. Go to your account and then to ‘Light’. Under ‘Color’ you can choose between 16 million color options.
Nox can be used individually to monitor environmental parameters, such as Temperature, Humidity, Lightness and Noise. If Nox is connected to Sleepace APP in your phone, it can monitor your sleep cycle parameters like sleep time and sleep depth. If Nox is used with RestOn and connected to Sleepace App in your phone, it can monitor physical parameters like heart rate and breath rate.
The Nox Smart Sleep Light is compatible with smart phones on iOS 7.0 or later as well as Android 4.3 or later.
Technically yes, two or more people can use the device, however, not at the same time. They also have to each have their own account in order to monitor and generate accurate reports.
Open your App, go to the main menu -> Device -> RestOn -> Delete Device
RestOn is compatible with smart phones on iOS 7.0 or later and Android 4.3 or later as well as Bluetooth 7.0. If you are still having trouble, please make sure your App and firmware are both updated. Restart your App, connect via Bluetooth to check if you can access your data.
When you wake up in the morning, please open your Sleepace App and click ‘GET UP’ to receive your sleep report.
The data transfers via Bluetooth. Click ‘GET UP’ in your App when you get up and your report will update within 5 to 10 seconds.
Yes, if you are laying directly on top of your RestOn, your signal is the strongest one and will be picked up by the device.
Open your App, go to ‘Device’ -> RestOn -> Battery
Compared to professional medical devices, our devices are within 95% of accuracy.
Yes, RestOn does have a battery built in that should be charged for about two hours. One charge lasts for about 30 days. While charging, you will see a solid red light. Once the charge is complete the light changes to green.
Yes, absolutely. Since RestOn lays on top of your mattress any type works, including foam, memory foam, waterbed, spring etc.
Technically yes, but you would have to nap for at least 3 hours for RestOn to be able to track accurately.
1.Sleep Monitoring. Every day when you wake up, the Sleepace App will display your sleep parameters, such as duration of deep sleep and light sleep, body movement etc. for a better sleep experience .
2.Sleep Report. Daily, weekly and monthly reports through the Sleepace App to analyze your sleep quality and sleep trends to discover potential health issues.
3.Sleep Tips. Professional tips and advice on how to improve your sleep quality will be offered in the Sleepace App, directly relating to your current sleep status.
4.Sleep-Aid Music and Sounds. Soothing sounds and music will help you fall asleep easily.
5.Smart Alarm. The Sleepace App will wake you up slowly at the lightest stage of your sleep by playing soft sounds or music. If used with other Sleepace monitoring devices (such as the Nox Smart Sleep Light) you will be able to get more comprehensive monitoring to achieve your best sleep.
Simply attach the Sleep Dot to the top corner of your pillow, install the Sleepace App on your smart phone and you are ready to monitor your sleep. The data transfer is done via Bluetooth and in the Sleepace App, you can check your sleep reports, tips and suggestions daily to improve your sleep quality.
Absolutely. Once the Sleep Dot is connected and configured you can close the App and turn off you phone. When you are ready to retrieve your sleep report, just tap the Dot twice or shake it to initiate the syncing process.
The Sleep Dot is great for people 12 years and older. Since the magnetic backing of the Dot is relatively small it should not be used by infants, toddlers or small children.
There are three ways to download the Sleepace App:
1.Download via www.sleepace.com
2.Download the App from either the iTunes Store or the Google Play Store
3.Scan the QR code in the user manual
Slide the magnetic back-cover off, clip your Sleep Dot to the upper corner of your pillowcase and snap the magnet back on (Note: Your pillowcase should be less than 2mm thick).
The Sleep Dot is powered by a button cell (CR2032) which has only 3V, which is far less than the official safety voltage requirement of 12V. Since the Sleep Dot has built-in data storage you only need to use your Bluetooth for actual data transmission. There is almost no radiation if the Bluetooth is not turned on.
Usually about three to six months. The Sleepace App will notify you when it is time to replace the battery.
The Sleep Dot can store data for up to 7 days before it needs to be synced with the App. All your data will then be stored in the cloud for up to three years.
Sleep Dot collects the data and transmits it via Bluetooth to the App. The Sleepace App will analyze and display your data.
Compared to professional medical devices, our devices are within 95% of accuracy.
Size: 1.3 x 1.3 x 0.52 inches; weight: 0.53oz
Packaging size: 12.6 x 3.43 x 5.91 inches; weight: 7.04oz
Yes, this is called a data exception. Being too far away from the pillow will make it more difficult for the Sleep Dot to track your data properly and the result will be unreliable.
No, to sync your data, tap or shake the Dot twice to initiate the syncing.
Insert the battery in the Sleep Dot and snap the back in place. When the green light starts flashing, your installation was successful.
1.If are a new user, please create an account when prompted by the App.
2. Once you are logged in, click “My Device” to add device, then tap or shake the Sleep Dot twice to activate it.
You can use the built-in Bluetooth speaker to listen to your favorite music on your phone. The gesture control feature lets you change the light color, adjust the brightness or volume or play and pause your music with a wave of your hand.
If you want to use the monitoring function, you would have to leave your phone on, but you can set it to airplane mode.
Please reset your Nox Music and try again.
The accelerometer in your phone can analyze your sleep and monitor your body movement. In conjunction with Nox Music you will be able to utilize the Sleep-Aid function and the Wake-Up feature via Bluetooth.
Make sure you are connected to the correct device via Bluetooth ("Nox 902B Music xxx") and check your volume settings.
You can set a maximum of five alarms.
This may be a temporary glitch in the gesture control field. Turn Nox Music off, restart the App and try again.
If you would like for the sound and light to turn off by itself, set a sleep schedule in you Sleep Scene.
If you are sharing your bed with someone and they are too close to you, the device may be unable to distinguish between you and your partner. Please make sure to keep your phone as far away from your partner as possible to avoid data contamination.
Please turn off your Nox Music and your Bluetooth and restart both.